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Wellinder · Policy
Privacy Policy
Last Updated: October 24, 2026
This Privacy Policy explains how Wellinder collects, uses, discloses, and protects personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
Our online store is powered by Shopify. Shopify and other service providers may process personal information as necessary to provide our e-commerce services.
If there is any conflict between this Privacy Policy and our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy will apply to the extent of that conflict.
01Personal Information We Collect
Contact Information
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
Order and Transaction Information
- Products purchased
- Order value and order history
- Billing and shipping information
- Payment status
- Returns and refunds
- Transaction details
Payment information may be processed directly by third-party payment service providers. Wellinder may not receive or store complete payment card details.
Device and Usage Information
- IP address
- Browser and device type
- Operating system and network information
- Pages and products viewed
- Referring websites or links
- Website interactions
- Cookies and similar identifiers
Communications
If you contact us, we may collect information included in your customer service inquiries, emails, reviews, feedback, or other communications with us.
Marketing Preferences
Where applicable, we may collect information about whether you have chosen to receive marketing communications and how you interact with those communications.
02How We Collect Personal Information
- Directly from you when you place an order, contact us, subscribe to communications, or otherwise provide information to us
- Automatically through our website using cookies and similar technologies
- From service providers that process information on our behalf
- From advertising, analytics, payment, logistics, and other business partners where permitted by applicable law
03How We Use Personal Information
- Process and fulfill orders
- Process payments
- Arrange delivery and provide shipping updates
- Manage returns, refunds, and customer service requests
- Communicate with you about your order or our services
- Operate, maintain, and improve our website
- Understand how customers use our website
- Detect and prevent fraud, misuse, or security incidents
- Measure marketing and advertising effectiveness
- Provide marketing communications where permitted
- Personalize certain website or advertising experiences where permitted
- Comply with legal and regulatory obligations
- Protect our legal rights and legitimate business interests
04Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, maintain shopping cart functionality, remember preferences, understand website performance, and support analytics and advertising.
Some cookies are necessary for the website to function. Other cookies may be used for analytics, personalization, or advertising.
Where required by applicable law, we will obtain consent before using non-essential cookies.
05Analytics and Advertising
We may use third-party analytics and advertising services to understand how visitors interact with our website and to measure or improve our marketing campaigns.
Depending on your location and applicable law, you may have the right to limit or opt out of certain uses of your information for targeted or personalized advertising.
06How We Share Personal Information
We may disclose personal information where reasonably necessary to operate our business, including to:
- Shopify and other e-commerce service providers
- Payment processors and payment networks
- Banks and financial service providers
- Shipping, logistics, and courier providers
- Customer service providers
- Email and marketing service providers
- Analytics providers
- Advertising platforms
- Fraud prevention and security providers
- Cloud and technology service providers
- Professional advisers
- Government authorities or regulators where required by law
We do not sell customer personal information in the ordinary meaning of selling personal data for money.
07Shopify
Our online store is hosted and powered by Shopify.
Shopify may collect and process personal information in connection with providing its platform, security, payment, analytics, and related services.
Information submitted through our store may therefore be processed by Shopify and its service providers in countries outside your place of residence.
08Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, accuracy, or practices of third-party websites that we do not own or control.
09International Data Transfers
Wellinder operates from South Korea and works with service providers that may operate in other countries.
Your personal information may therefore be transferred to, stored in, or processed in countries outside your country or region of residence.
Where required by applicable law, we take reasonable steps to ensure that international transfers are subject to appropriate safeguards.
10Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including transaction records, customer service, returns and refunds, accounting, fraud prevention, dispute resolution, and compliance with legal requirements.
11Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
12Children's Privacy
Our services are not directed to children. Where parental or guardian consent is required by applicable law, we do not knowingly collect personal information from children without appropriate authorization.
13Your Privacy Rights
Depending on applicable law, including Singapore's Personal Data Protection Act (PDPA), you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Withdraw consent to certain uses of your personal information
- Request deletion of personal information where applicable law provides such a right
- Exercise other privacy rights available under applicable law
To exercise your rights or ask questions about how your personal information is handled, please contact us using the details below. We will review and respond to requests in accordance with applicable law.
14Marketing Communications
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message or by contacting us.
We may still send transactional or service-related messages such as order confirmations, shipping updates, refund information, or important service notices.
15Complaints
If you have concerns about how we handle your personal information, please contact us. Depending on your location, you may also have the right to raise a complaint with the applicable privacy or data protection authority.
16Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, services, or legal requirements.
17Contact Us
For privacy-related questions or requests, please contact our Data Protection Officer:
Website: wellinder.com
Business Name: CRACK
Business Registration Number: 192-47-00639
Address: 7F, 707-Ja32, 22 Harmony-ro 178beon-gil, Yeonsu-gu, Incheon, Republic of Korea (Songdo-dong)
Wellinder · 政策
隐私政策
最后更新：2026年10月24日
本隐私政策说明您访问 Wellinder 网站、下单、联系我们或以其他方式使用我们的服务时，我们如何收集、使用、披露及保护您的个人信息。
我们的在线商店由 Shopify 提供技术支持。Shopify 及其他服务提供商可能会在提供电子商务服务所必需的范围内处理您的个人信息。
如本隐私政策与我们的服务条款在个人信息的收集、使用或披露方面存在冲突，以本隐私政策为准。
01我们收集的个人信息
联系信息
- 姓名
- 电子邮箱
- 电话号码
- 账单地址
- 收货地址
订单及交易信息
- 所购买的商品
- 订单金额及订单记录
- 账单及配送信息
- 支付状态
- 退货及退款
- 交易详情
支付信息可能由第三方支付服务提供商直接处理。Wellinder 可能不会接收或保存完整的银行卡信息。
设备及使用信息
- IP 地址
- 浏览器及设备类型
- 操作系统及网络信息
- 浏览的页面及商品
- 来源网站或链接
- 网站互动信息
- Cookies 及类似标识符
沟通信息
如您联系我们，我们可能会收集您在客服咨询、电子邮件、评价、反馈或其他沟通中提供的信息。
营销偏好
在适用情况下，我们可能会收集您是否选择接收营销信息，以及您与这些信息互动情况的相关信息。
02我们如何收集个人信息
- 您在下单、联系我们、订阅信息或以其他方式向我们提供信息时直接提供
- 通过 Cookies 及类似技术在网站上自动收集
- 从代表我们处理信息的服务提供商处获得
- 在适用法律允许的情况下，从广告、分析、支付、物流及其他业务合作伙伴处获得
03我们如何使用个人信息
- 处理及履行订单
- 处理付款
- 安排配送并提供物流更新
- 处理退货、退款及客服请求
- 就您的订单或我们的服务与您沟通
- 运营、维护及改善网站
- 了解顾客如何使用我们的网站
- 发现及防止欺诈、滥用或安全事件
- 衡量营销及广告效果
- 在允许的情况下提供营销信息
- 在允许的情况下提供个性化的网站或广告体验
- 遵守法律及监管义务
- 保护我们的合法权利及正当商业利益
04Cookies 及类似技术
我们使用 Cookies 及类似技术运营网站、维持购物车功能、记住偏好设置、了解网站表现，并支持数据分析及广告活动。
部分 Cookies 为网站运行所必需，其他 Cookies 可能用于分析、个性化或广告。
如适用法律要求，我们会在使用非必要 Cookies 前取得您的同意。
05数据分析及广告
我们可能使用第三方分析及广告服务，以了解访问者如何使用网站，并衡量或改善营销活动的效果。
根据您所在地区及适用法律，您可能有权限制或拒绝将您的信息用于定向或个性化广告。
06我们如何共享个人信息
在合理必要的业务运营范围内，我们可能会向以下对象披露个人信息：
- Shopify 及其他电子商务服务提供商
- 支付处理商及支付网络
- 银行及金融服务提供商
- 物流及配送服务商
- 客户服务提供商
- 电子邮件及营销服务商
- 数据分析服务商
- 广告平台
- 欺诈防范及安全服务商
- 云服务及技术服务提供商
- 专业顾问
- 法律要求下的政府机关或监管机构
我们不会以换取金钱的通常意义出售顾客的个人信息。
07Shopify
我们的在线商店由 Shopify 托管并提供技术支持。
Shopify 在提供平台、安全、支付、分析及相关服务过程中可能收集和处理个人信息。
因此，您通过我们商店提交的信息可能由 Shopify 及其服务提供商在您居住地以外的国家或地区处理。
08第三方网站及服务
我们的网站可能包含由第三方运营的网站或服务链接。对于我们不拥有或控制的第三方网站，其隐私、安全性、准确性或运营方式，我们不承担责任。
09国际数据传输
Wellinder 在韩国运营，并与可能位于其他国家或地区的服务提供商合作。
因此，您的个人信息可能会被传输至您居住国家或地区以外的地方，并在当地存储或处理。
如适用法律要求，我们会采取合理措施，确保国际传输受到适当的保障。
10数据保存
我们仅在实现本隐私政策所述目的所合理必要的期间内保存个人信息，包括交易记录、客户服务、退货退款、会计、防范欺诈、解决争议及遵守法律要求。
11信息安全
我们采取合理的行政、技术及组织措施，保护个人信息免遭未经授权的访问、丢失、滥用、篡改或披露。
但任何电子传输或储存方式均无法保证绝对安全。
12儿童隐私
我们的服务并非以儿童为对象。在适用法律要求取得父母或监护人同意的情况下，我们不会在未经适当授权的情况下故意收集儿童的个人信息。
13您的隐私权利
根据适用法律，包括新加坡《个人数据保护法》（PDPA），您可能享有以下权利：
- 请求访问我们持有的您的个人信息
- 请求更正不准确或不完整的个人信息
- 撤回对个人信息特定用途的同意
- 在适用法律规定的情况下，请求删除个人信息
- 行使适用法律赋予的其他隐私权利
如需行使上述权利或咨询个人信息的处理方式，请通过以下联系方式与我们联系。我们将依据适用法律审核并回复您的请求。
14营销信息
您可以随时通过营销邮件中的取消订阅链接或联系我们，停止接收推广邮件。
订单确认、配送通知、退款信息或重要服务通知等交易或服务相关信息仍可能继续发送。
15投诉
如果您对我们处理个人信息的方式有疑虑，请联系我们。根据所在地法律，您也可能有权向当地隐私或数据保护机构提出投诉。
16隐私政策的更新
我们可能会不时更新本隐私政策，以反映业务实践、技术、服务或法律要求的变化。
17联系我们
如有隐私相关问题或请求，请联系我们的数据保护负责人：
网站：wellinder.com
商号：CRACK
事业者登记号：192-47-00639
地址：7F, 707-Ja32, 22 Harmony-ro 178beon-gil, Yeonsu-gu, Incheon, Republic of Korea (Songdo-dong)