Terms of Service

Last Updated: July 7, 2026

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English

Overview

This website is operated by Wellinder. Throughout the site, the terms "we," "us," and "our" refer to Wellinder.

Wellinder offers this website, including all information, products, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website, browsing our site, creating an account, or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink, such as our Shipping Policy, Return & Refund Policy, and Privacy Policy.

Please read these Terms of Service carefully before using our website. If you do not agree to these Terms, you should not access the website or use our services.

We may update, change, or replace any part of these Terms of Service by posting updates on this page. Your continued use of the website after any changes are posted means that you accept those changes.

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you are using this website with the consent of a parent or legal guardian.

You may not use our products or services for any illegal, unauthorized, or prohibited purpose. You must not violate any applicable laws or regulations in your country or region, including but not limited to intellectual property, consumer protection, customs, import, and online commerce laws.

You must not transmit any viruses, malware, worms, or harmful code through the website.

A breach of these Terms may result in the suspension or termination of your access to our services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone where we reasonably believe that the order, account, activity, or use of our website may violate these Terms, applicable laws, or our business policies.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the website, service, product content, images, text, branding, or access to the service without our prior written permission.

The headings used in these Terms are included for convenience only and do not limit or affect the meaning of these Terms.

Section 3 - Product Information

Wellinder products are ingestible beauty supplements. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Product information provided on this website is for general informational purposes only. Individual experiences and results may vary depending on personal health, lifestyle, skin condition, consistency of use, and other factors.

If you are pregnant, breastfeeding, taking medication, have a medical condition, have allergies, or are unsure whether a product is suitable for you, please consult a qualified healthcare professional before use.

We make reasonable efforts to display product descriptions, images, ingredients, colors, sizes, and packaging as accurately as possible. However, we cannot guarantee that your device screen will display product colors or images exactly as they appear in real life.

Section 4 - Accuracy, Completeness, and Timeliness of Information

We try to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all information on the site is always complete, accurate, current, or error-free.

Information on this website is provided for general reference and should not be relied upon as the sole basis for making decisions without checking more complete or current sources where appropriate.

We reserve the right to modify the content of this website at any time, but we are not obligated to update any information unless required by applicable law.

Section 5 - Prices, Products, and Availability

Prices for our products are subject to change without notice.

We reserve the right to modify, discontinue, limit, or suspend any product or service at any time.

Certain products may be available exclusively online and may have limited quantities. We may limit the sales of our products to any person, geographic region, or jurisdiction where necessary due to shipping limitations, import restrictions, product availability, payment risk, or applicable law.

We reserve the right to limit the quantities of any products purchased per person, per household, per order, or per account.

Any offer for a product or service made on this site is void where prohibited.

Section 6 - Orders, Billing, and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, contact, and account information for all purchases made through our store.

You are responsible for making sure that your shipping address, phone number, email address, and payment details are correct before placing an order.

We may contact you using the email address, phone number, or other contact information provided at checkout if we need to confirm order details, shipping information, payment information, or other matters related to your order.

We reserve the right to refuse, cancel, delay, or limit any order where we reasonably believe that the order may involve inaccurate information, payment issues, fraud risk, unauthorized use of payment details, suspicious activity, resale activity, abuse of promotions, or violation of these Terms.

If an order has already been processed or shipped, changes or cancellations may not be possible.

Section 7 - Shipping, Customs, and Import Responsibility

Wellinder orders are shipped internationally from South Korea to selected destinations, including Singapore, Malaysia, Hong Kong, Taiwan, and other available countries or regions.

Shipping availability, delivery times, and courier services may vary depending on the destination country or region, local courier coverage, customs clearance, public holidays, weather, service disruptions, and other circumstances beyond our control.

Any estimated delivery time provided on our website or at checkout is an estimate only and is not a guaranteed delivery date.

As orders are shipped internationally, your order may be subject to customs duties, import taxes, GST/VAT, handling fees, or other charges depending on the destination country or region. Unless clearly stated at checkout, these charges are not included in the product price or shipping fee.

Customers are responsible for checking whether any customs duties, import taxes, or import restrictions may apply in their country or region before placing an order.

Wellinder is not responsible for delays, failed delivery, additional costs, or customs issues caused by local customs procedures, import restrictions, unpaid customs fees, incorrect shipping information, or circumstances outside our reasonable control.

For more details, please refer to our Shipping Policy.

Section 8 - Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Due to the nature of our products as ingestible beauty supplements and the international shipping process, returns may be limited for hygiene, safety, and shipping reasons.

Change of mind, taste preference, texture preference, personal suitability, or individual results may not qualify for a return or refund after an order has been shipped, unless required by applicable consumer protection laws.

If your order arrives damaged, defective, or incorrect, please contact us within the period stated in our Return & Refund Policy with your order number and clear photos of the item and packaging.

Nothing in these Terms or our Return & Refund Policy affects any mandatory rights you may have under applicable consumer protection laws in your country or region.

Section 9 - Third-Party Tools and Links

We may provide access to third-party tools, payment processors, shipping providers, tracking systems, applications, or links that we do not own or control.

You acknowledge that third-party tools and links are provided on an "as is" and "as available" basis. Your use of third-party services may be subject to the terms and policies of those third parties.

We are not responsible for the content, accuracy, availability, policies, practices, products, services, or actions of third-party websites or service providers.

Please review any third-party policies carefully before using their services or completing any transaction.

Section 10 - User Comments, Reviews, and Feedback

If you submit comments, reviews, feedback, suggestions, photos, videos, testimonials, or other materials to us, whether through our website, email, social media, forms, surveys, or other channels, you agree that we may use, edit, reproduce, publish, translate, and display such content for business, marketing, customer service, product development, or operational purposes, to the extent permitted by applicable law.

You agree that any content you submit will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

You must not submit unlawful, abusive, misleading, defamatory, obscene, harmful, or malicious content, or any content containing viruses or harmful code.

We may, but are not obligated to, monitor, edit, or remove content that we consider inappropriate, unlawful, misleading, offensive, or in violation of these Terms.

Section 11 - Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

By using our website or placing an order, you acknowledge that your personal information may be processed for purposes such as order fulfillment, payment processing, customer support, shipping, fraud prevention, marketing where permitted, and compliance with applicable laws.

Please review our Privacy Policy for more information.

Section 12 - Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, ingredients, pricing, promotions, offers, shipping fees, delivery times, availability, or other content.

We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, or cancel orders if any information is inaccurate at any time, including after you have submitted your order, to the extent permitted by applicable law.

Section 13 - Prohibited Uses

You are prohibited from using the website, products, services, or content:

(a) for any unlawful purpose; (b) to violate any applicable laws, regulations, rules, or ordinances; (c) to infringe upon or violate our intellectual property rights or the rights of others; (d) to submit false, inaccurate, incomplete, or misleading information; (e) to upload or transmit viruses, malware, or harmful code; (f) to collect, track, or misuse the personal information of others; (g) to spam, phish, scrape, crawl, or interfere with the proper operation of the website; (h) to harass, abuse, defame, threaten, or harm us, our staff, other users, or third parties; (i) to impersonate another person or use another person's payment method, account, identity, or personal information without authorization; (j) to misuse promotions, discount codes, referral programs, or purchase limits; (k) to engage in fraudulent orders, chargeback abuse, false claims, or refund misuse; (l) to resell, distribute, or commercially exploit products purchased from the website without our prior written consent; (m) to interfere with or bypass the security features of the website or related services.

We reserve the right to suspend or terminate your access to the website or services if you violate any prohibited uses.

Section 14 - Intellectual Property

All content on this website, including but not limited to text, product descriptions, images, graphics, logos, brand names, videos, designs, icons, layouts, and other materials, is owned by or licensed to Wellinder and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, sell, or use our content for any commercial purpose without our prior written permission.

Section 15 - Disclaimer of Warranties

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.

Except as expressly stated by us, the website, services, and products are provided on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, we disclaim all warranties, representations, and conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms excludes or limits any warranty, guarantee, or right that cannot be excluded or limited under applicable consumer protection laws.

Section 16 - Limitation of Liability

To the maximum extent permitted by applicable law, Wellinder and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the website, services, or products.

This includes, without limitation, loss of profits, loss of revenue, loss of data, business interruption, replacement costs, or similar damages.

Where liability cannot be excluded under applicable law, our liability will be limited to the maximum extent permitted by law.

Section 17 - Indemnification

You agree to indemnify and hold harmless Wellinder, our directors, officers, employees, affiliates, partners, agents, contractors, suppliers, service providers, and licensors from any claim or demand arising out of your breach of these Terms, your misuse of the website or services, your violation of any law, or your violation of the rights of a third party, to the extent permitted by applicable law.

Section 18 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and the remaining provisions shall remain valid and enforceable.

Section 19 - Termination

These Terms are effective unless and until terminated by either you or us.

You may stop using our website and services at any time.

We may suspend or terminate your access to the website or services if we reasonably believe that you have violated these Terms, applicable laws, or our policies.

Any obligations and liabilities incurred before the termination date shall survive termination where necessary.

Section 20 - Entire Agreement

These Terms, together with any policies or operating rules posted on our website, including our Shipping Policy, Return & Refund Policy, and Privacy Policy, constitute the entire agreement between you and Wellinder regarding your use of the website and services.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Section 21 - Governing Law

These Terms of Service and any separate agreements through which we provide products or services to you shall be governed by and interpreted in accordance with the laws of the Republic of Korea, unless otherwise required by applicable mandatory consumer protection laws in your country or region.

Where mandatory consumer protection laws apply in your destination country or region, these Terms shall be interpreted in a way that does not limit or exclude those mandatory rights.

Section 22 - Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

Your continued use of our website or services after any changes are posted means that you accept those changes.

Section 23 - Contact Information

Questions about these Terms of Service should be sent to us at:

Email: hello@wellinder.co.kr Website: [Wellinder website URL — to be added]

Business Name: Crack Business Registration Number: 192-04-700639 Address: 7F, 707-Ja32, 22 Harmony-ro 178beon-gil, Yeonsu-gu, Incheon, Republic of Korea (Songdo-dong)

 

 

 

中文（简体）

概述

本网站由 Wellinder（以下称"我们"）运营。

Wellinder 向您（用户）提供本网站的所有信息、产品、工具及服务，前提是您接受本条款所述的全部条款、条件、政策及声明。

访问本网站、浏览本网站、创建账户或购买商品，即表示您同意受本服务条款约束，包括本条款中提及或通过超链接提供的其他条款、条件及政策，例如我们的配送政策、退货与退款政策及隐私政策。

请在使用本网站前仔细阅读本服务条款。如您不同意本条款，请勿访问本网站或使用我们的服务。

我们可能通过在本页面发布更新内容，对本服务条款的任何部分进行更新、修改或替换。更新发布后您继续使用本网站，即视为您接受相关变更。

我们的在线商店托管于 Shopify Inc.，该平台为我们提供了向您销售产品及服务的电子商务基础设施。

第1条 - 在线商店使用条款

使用本网站即表示您确认您已达到您所在国家或地区的法定成年年龄，或您正在父母或法定监护人的同意下使用本网站。

您不得将我们的产品或服务用于任何非法、未经授权或被禁止的目的。您必须遵守您所在国家或地区适用的法律法规，包括但不限于知识产权、消费者保护、海关、进口及网络商务相关法律。

您不得通过本网站传播任何病毒、恶意软件、蠕虫或有害代码。

违反本条款可能导致您对我们服务的访问权限被暂停或终止。

第2条 - 一般条款

若我们合理认为某订单、账户、活动或网站使用行为可能违反本条款、适用法律或我们的业务政策，我们保留拒绝提供服务的权利。

未经我们事先书面许可，您同意不复制、仿制、抄袭、出售、转售或利用本网站、服务、产品内容、图片、文字、品牌或服务访问权限的任何部分。

本条款中使用的标题仅为方便阅读之用，不限制或影响条款的含义。

第3条 - 产品信息

Wellinder 产品为可食用美容保健品，并非用于诊断、治疗、治愈或预防任何疾病或医学病症。

本网站提供的产品信息仅供一般参考之用。个人体验及效果可能因个人健康状况、生活方式、皮肤状态、使用持续性及其他因素而有所不同。

如您怀孕、哺乳、正在服用药物、患有疾病、有过敏史，或不确定产品是否适合您，请在使用前咨询专业医疗人员。

我们尽合理努力准确展示产品描述、图片、成分、颜色、尺寸及包装，但无法保证您设备屏幕上显示的产品颜色或图片与实际产品完全一致。

第4条 - 信息的准确性、完整性及时效性

我们努力确保网站信息准确且为最新状态，但不保证网站上所有信息始终完整、准确、最新或无误。

本网站信息仅供一般参考，在做出决策前，请在适当情况下核实更完整或更新的信息来源，不应仅依赖本网站信息作为唯一依据。

我们保留随时修改网站内容的权利，但除适用法律另有要求外，我们无义务更新任何信息。

第5条 - 价格、产品及库存

产品价格如有变动，恕不另行通知。

我们保留随时修改、停售、限制或暂停任何产品或服务的权利。

部分产品可能仅限线上销售，且数量有限。由于运输限制、进口限制、产品库存、支付风险或适用法律的原因，我们可能限制向特定个人、地区或司法管辖区销售产品。

我们保留限制每人、每户、每单或每个账户可购买产品数量的权利。

本网站提供的任何产品或服务优惠，如法律禁止，则视为无效。

第6条 - 订单、结算及账户信息

您同意为通过本商店进行的所有购买提供最新、完整且准确的购买、结算、配送、联系及账户信息。

下单前，确保收货地址、电话号码、电子邮箱及付款信息准确无误，是您的责任。

如需确认订单详情、配送信息、付款信息或其他与订单相关的事项，我们可能通过您在结算时提供的电子邮箱、电话号码或其他联系方式与您联系。

若我们合理认为订单存在信息不准确、付款问题、欺诈风险、未经授权使用付款方式、可疑活动、转售行为、促销滥用或违反本条款的情形，我们保留拒绝、取消、延迟或限制该订单的权利。

若订单已处理或已发货，可能无法进行变更或取消。

第7条 - 配送、海关及进口责任

Wellinder 订单由韩国发出，国际运输至新加坡、马来西亚、香港、台湾及其他可配送的国家或地区。

配送可用性、送达时间及快递服务可能因目的地国家或地区、当地快递覆盖范围、清关流程、公共假期、天气、服务中断及其他我们无法控制的情况而有所不同。

网站或结算页面提供的预计送达时间仅为估计值，并非保证送达日期。

由于订单为国际运输，根据目的地国家或地区不同，您的订单可能需缴纳关税、进口税、消费税/增值税、处理费或其他费用。除非在结算时明确说明，否则这些费用不包含在产品价格或运费中。

顾客有责任在下单前自行确认所在国家或地区是否适用关税、进口税或进口限制。

对于因当地清关流程、进口限制、关税未缴纳、收货信息有误或我们无法合理控制的情况所导致的延误、配送失败、额外费用或清关问题，Wellinder 不承担责任。

详情请参阅我们的配送政策。

第8条 - 退货与退款

退货与退款按照我们的退货与退款政策处理。

鉴于我们的产品属于可食用美容保健品，且涉及国际运输流程，出于卫生、安全及运输方面的原因，退货可能受到限制。

除适用消费者保护法另有规定外，订单发出后，因改变主意、口味偏好、质地偏好、个人适用性或个人效果差异，可能不符合退货或退款条件。

若您的订单出现破损、瑕疵或错发情况，请在退货与退款政策规定的期限内，提供订单号及商品、包装照片与我们联系。

本条款或我们的退货与退款政策中的任何内容，均不影响您依据所在国家或地区适用消费者保护法所享有的任何强制性权利。

第9条 - 第三方工具及链接

我们可能提供访问我们不拥有或不控制的第三方工具、支付处理商、配送服务商、物流追踪系统、应用程序或链接的权限。

您确认第三方工具及链接以"现状"及"可用性"为基础提供。您使用第三方服务时，可能受该第三方条款及政策约束。

对于第三方网站或服务提供商的内容、准确性、可用性、政策、做法、产品、服务或行为，我们不承担责任。

在使用第三方服务或完成任何交易前，请仔细阅读相关第三方政策。

第10条 - 用户评论、评价及反馈

若您通过本网站、电子邮件、社交媒体、表单、调查或其他渠道向我们提交评论、评价、反馈、建议、照片、视频、用户见证或其他材料，即表示您同意，在适用法律允许的范围内，我们可将该内容用于业务、营销、客户服务、产品开发或运营目的，并对其进行使用、编辑、复制、发布、翻译及展示。

您同意您提交的任何内容不得侵犯任何第三方的权利，包括著作权、商标权、隐私权、肖像权或其他人身及财产权利。

您不得提交非法、辱骂性、误导性、诽谤性、淫秽、有害或恶意的内容，或包含病毒、有害代码的内容。

我们可能（但无义务）对我们认为不当、非法、误导性、冒犯性或违反本条款的内容进行监控、编辑或删除。

第11条 - 个人信息

您通过本网站提交的个人信息受我们隐私政策的约束。

使用本网站或下单即表示您确认，您的个人信息可能因订单履行、支付处理、客户支持、配送、防止欺诈、在允许范围内的营销及遵守适用法律等目的而被处理。

详情请参阅我们的隐私政策。

第12条 - 错误、不准确及遗漏

本网站有时可能存在与产品描述、成分、价格、促销、优惠、运费、送达时间、库存或其他内容相关的印刷错误、不准确信息或遗漏。

在适用法律允许的范围内，我们保留在任何时间（包括您提交订单之后）纠正任何错误、不准确信息或遗漏，并在信息不准确时变更、更新或取消订单的权利。

第13条 - 禁止行为

您不得将本网站、产品、服务或内容用于以下用途：

(a) 任何非法目的； (b) 违反任何适用法律、法规或条例； (c) 侵犯我们或他人的知识产权； (d) 提交虚假、不准确、不完整或误导性信息； (e) 上传或传播病毒、恶意软件或有害代码； (f) 收集、追踪或滥用他人个人信息； (g) 发送垃圾信息、钓鱼、爬取数据或干扰网站正常运行； (h) 骚扰、辱骂、诽谤、威胁或伤害我们、我们的员工、其他用户或第三方； (i) 冒充他人或未经授权使用他人的付款方式、账户、身份或个人信息； (j) 滥用促销活动、折扣码、推荐计划或购买限制； (k) 从事欺诈性订单、拒付滥用、虚假索赔或退款滥用； (l) 未经我们事先书面同意，转售、分销或商业利用从本网站购买的产品； (m) 干扰或规避本网站或相关服务的安全功能。

如您违反上述禁止行为，我们保留暂停或终止您访问本网站或服务的权利。

第14条 - 知识产权

本网站上的所有内容，包括但不限于文字、产品描述、图片、图形、标志、品牌名称、视频、设计、图标及版面等，均归 Wellinder 所有或经许可使用，并受适用知识产权法律保护。

未经我们事先书面许可，您不得出于任何商业目的复制、再生产、分发、修改、展示、发布、出售或使用我们的内容。

第15条 - 保证免责声明

我们不保证您对本网站或服务的使用将不间断、及时、安全或无错误。

除我们明确声明外，本网站、服务及产品均按"现状"及"可用性"提供。

在适用法律允许的最大范围内，我们不承担任何明示或暗示的保证、陈述及条件，包括适销性、特定用途适用性、耐用性、所有权及不侵权的暗示保证。

本条款中的任何内容均不排除或限制根据适用消费者保护法不可排除或限制的任何保证、担保或权利。

第16条 - 责任限制

在适用法律允许的最大范围内，Wellinder 及其董事、高管、员工、关联公司、代理商、承包商、供应商、服务提供商及许可方，均不对因您使用本网站、服务或产品而产生的任何间接、附带、特殊、惩罚性或后果性损害承担责任。

这包括但不限于利润损失、收入损失、数据丢失、业务中断、更换成本或类似损害。

若适用法律不允许排除责任，我们的责任将在法律允许的最大范围内予以限制。

第17条 - 赔偿

您同意在适用法律允许的范围内，就因您违反本条款、滥用本网站或服务、违反任何法律或侵犯第三方权利而产生的任何索赔或要求，赔偿并使 Wellinder 及其董事、高管、员工、关联公司、合作伙伴、代理商、承包商、供应商、服务提供商及许可方免受损害。

第18条 - 可分割性

若本条款中的任何条款被认定为非法、无效或不可执行，该条款应在适用法律允许的最大范围内予以执行。不可执行的部分应被视为与本条款分离，其余条款仍然有效并可执行。

第19条 - 终止

除非您或我们终止本条款，否则本条款持续有效。

您可以随时停止使用本网站及服务。

若我们合理认为您违反了本条款、适用法律或我们的政策，我们可暂停或终止您对本网站或服务的访问权限。

终止日期前产生的任何义务及责任，在必要范围内于终止后仍然有效。

第20条 - 完整协议

本条款连同网站上发布的配送政策、退货与退款政策及隐私政策等所有政策及运营规则，共同构成您与 Wellinder 之间关于使用本网站及服务的完整协议。

我们未能行使本条款项下的任何权利或条款，不构成对该权利或条款的放弃。

第21条 - 适用法律

除您所在国家或地区适用的强制性消费者保护法另有要求外，本服务条款及我们向您提供产品或服务的任何单独协议，均受大韩民国法律管辖并据此解释。

若您所在目的地国家或地区的强制性消费者保护法适用，本条款应以不限制或排除该等强制性权利的方式进行解释。

第22条 - 服务条款的变更

您可以随时在本页面查看最新版本的服务条款。

我们保留通过在网站上发布更新内容，对本条款的任何部分进行更新、修改或替换的权利。定期查看本页面的变更情况是您的责任。

更新发布后您继续使用本网站或服务，即视为您接受相关变更。

第23条 - 联系方式

如对本服务条款有任何疑问，请通过以下方式联系我们：

电子邮箱：hello@wellinder.co.kr 网站：[Wellinder 网站网址 — 待补充]

商号：Crack 事业者登记号：192-04-700639 地址：大韩民国仁川广域市延寿区 Harmony-ro 178beon-gil 22, 7楼 707-Ja32号 (松岛洞)